https://lianza.org.nz/wp-content/uploads/2020/11/LIANZA-Statement-on-Freedom-of-Information-2020.pdf
Referring to national and international standards can strengthen your policies and processes, and help you with conversations about these issues with staff and customers.
If this is an area you are really interested in, get in touch and see how you can help. Current LIANZA Standing Committee on Freedom of Information members would love to see some colleagues outside of public libraries join this LIANZA standing committee.