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Emma reports back on the Digital Skills Hui

5/5/2019

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My name is Emma Sherie and I’m the District Librarian in Buller – based in Westport. I am very passionate about e-learning and digital skills. I was a primary school teacher before I moved into the library world and I completed a post-grad in e-learning, which I was awarded a distinction for in 2017. My research was focused on the digital divide and I’m hugely passionate about making a difference in this area. This is something that affects my community greatly because of the low socioeconomic status of the area. 

On March the 27th I had the opportunity to attend the New Zealand Digital Skills Hui representing LIANZA in Wellington. The purpose of the day was to bring people together who were interested in preparing Aoteroa for the future of work. 

The tone of the day was set by the Minister of Finance, Hon Grant Robertson. His opening address was poignant as it came a week after the Christchurch terror attack and set the tone for the day. The take-home message for me was inclusion versus tolerance ‘...let’s not just tolerate each other but include one another.’ 

The day was broken up into several workshops and panel discussions which allowed for lots of discussion and problem-solving. The Hui brought together a variety of professionals. Networking opportunities were endless but two distinct connections I made was with a representative from the Writer’s Guild and with a staff member from ANZ. This was a very unique opportunity to attend a Hui where we weren’t all from the same profession. 

What do banks and libraries have in common? It turns out quite a lot. We are both grappling with the challenges of how to get our customers to make the most of the digital services that we provide. We are also both looking to make sure staff are feeling confident in using the digital technologies that we are offering our customers. It was really interesting to hear how ANZ are approaching these challenges from a business perspective. This started a conversation on how Libraries might be able to work with the business sector to leverage the training resources that already exist rather than reinventing the wheel. 

The Digital Skills Hui was about starting conversations that will hopefully bring about actionable outcomes from government. It was a pleasure to be part of the day and I would like to thank LIANZA for the opportunity. 

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