- Leave no-one behind: Ensure that steps are taken to address digital exclusion and that no-one is left behind or left out because they can’t or don’t wish to engage online.
- Public services accessible to all: Implement accessibility and inclusion standards for the delivery of public services that include offline channels as part of the proactive design of government service delivery.
- CAB compensated for cost-shifting: Ensure that the Citizens Advice Bureau is properly funded to meet the demands and cost-shifting that has resulted from government services going online.
CAB have written to election candidates asking them to commit to addressing digital exclusion so that no-one is left behind or left out because they can't or don't wish to engage online.
This campaign builds on the findings and recommendations of their report, ‘Face to Face with digital exclusion’. You can read the full report here.
Supporting digital inclusion has become everyday work for libraries and library staff (Hartnett, 2020). With public libraries in 314 towns and cities around the country, plus libraries in schools, tertiary institutions and prisons, our sector plays an essential role in facilitating digital inclusion.
What would your party do to ensure that libraries can effectively implement strategies to increase digital inclusion in their communities?
So, sign the petition and ask your local candidates what they pledge to do to support digital inclusion.